Your package is in good hands

Free ship-to-store service

You can have your online order shipped to the store location of your choice free of charge. It usually takes 4 to 7 business days. You'll receive an email when your package has arrived at the store and is ready to be picked up. A photo ID will be required when you come to collect your order.

The Simons members, get:

  • 2x the
    points on your online orders that are shipped to store.
  • 2x the
    points on a purchase made the same day at a store location when returning an online order in store.

Please note: Online-only items cannot be shipped to store and can only be returned online. The double-the-points promotion is for a limited time and excludes direct orders.

Take advantage of free delivery for a limited time

This promotion applies everywhere in Canada.

*A shipping surcharge may apply to certain items based on their size, weight, and destination. These fees are independent of the free shipping offer.

Free shipping on purchases of Can$25 or more*

This offer is valid in Canada only, on merchandise ordered via the website excluding taxes and gift cards. Only Can$10 shipping for orders less than Can$25.

*A shipping surcharge may apply to certain items based on their size, weight, and destination. These fees are independent of the free shipping offer.

Free shipping on purchases of Can$50 or more*

This offer is valid in Canada only, on merchandise ordered via the website excluding taxes and gift cards. Only Can$10 shipping for orders less than Can$50.

*A shipping surcharge may apply to certain items based on their size, weight, and destination. These fees are independent of the free shipping offer.

Free shipping on purchases of Can$75 or more*

This offer is valid in Canada only, on merchandise ordered via the website excluding taxes and gift cards. Only Can$10 shipping for orders less than Can$75.

*A shipping surcharge may apply to certain items based on their size, weight, and destination. These fees are independent of the free shipping offer.

Free shipping on purchases of Can$100 or more*

This offer is valid in Canada only, on merchandise ordered via the website excluding taxes and gift cards. Only Can$10 shipping for orders less than Can$100.

*A shipping surcharge may apply to certain items based on their size, weight, and destination. These fees are independent of the free shipping offer.

Your package is in good hands

Orders are shipped by Canada Post* and delivered anywhere in Canada. You choose the address that works best for you (your home or office or the home of a friend or family member) and we do the rest!

Once your order has been shipped, you can track it using Canada Post's online tracking tool.

Please note that orders cannot be shipped to P.O. boxes.

*Another shipping company may be used to ship online-only items. Please note that these items are only available for home delivery.

Standard delivery time of 4 to 7 business days in Canada.

That's all we need to ship and deliver your order.

For the Ship to Store service, it should also normally take 4 to 7 business days.

The virtual gift card will be sent in less than an hour if:

  • No delivery date is selected.
  • Your bag contains no other items.

Delivery times for certain online-only items could be longer.

Promotional codes

Can I use a promo code in store like I can online?
Promotional codes can only be applied to purchases made online.

Can I apply a promo code to more than one order?
It depends. Certain codes are generated to be used one time on a single order. Other codes can be used more than once.

Can I use multiple promo codes on the same order?
No, multiple promotional codes cannot be used the same order and offers cannot be cumulated with other offers.

Do promo codes have an expiry date?
Yes, promotional codes are only valid during a specific period of time. Certain codes have a fixed expiry date, while others are valid for a number of days after you've received the offer.

Can I apply a code to a purchase I've already made?
No, promotional codes can only be applied to your next online order.

How is the promo code applied to my bill?
For codes offering a discount, the reduction is prorated and applied to each item according to its price. For codes that offer free shipping, the cost of standard shipping is not added to your total.

Can I apply a promo code to the purchase of gift cards?
No, it is not possible to apply a promotional code to the purchase of gift cards. If your code offers you a discount on purchases of a minimum amount, your purchase must have reached this amount before taxes and excluding the amount for the gift cards.